Gateway Solutions


Speedshield has developed a range of gateway solutions to integrate the data from its products to business information systems.

gateway

Techonline

TechOnline runs on a tablet PC, providing technicians with a wealth of real-time information at their fingertips.

  • Receive service jobs whilst in the field
    • Access customer information, including interactive maps and driving directions
    • See full equipment details
  • Real time technician status updates while they are on the job, such as travelling to site, on site, available for next job
  • Parts online & selected
    • Access to Hyster Parts Online for immediate parts identification
  • Diagnose equipment utilising
    • Hyster diagnostic software connecting directly to equipment
  • GPS location allowing best-resource scheduling for optimised response times
  • Access to every Hyster service manual for every Hyster model
  • Job updated with images of equipment (where required)
  • Summary job card presented on screen to customer for digital signature capture
  • Captures detailed parts & labour information in real time
  • Parts captured by wireless scanner for ease of information input
  • Interacts with ForkTrack via co-designed gateway, giving real-time unit hours